Responsible gambling

At Oxibet Casino we want gambling to stay fun and under your control. This page explains the practical tools and supports available to help you play responsibly, recognise warning signs, and get help when you need it. The guidance is straightforward and non‑judgemental — one small step can make a big difference.

Responsible Gambling Tools

Oxibet Casino provides a set of account controls you can use any time to reduce risk and manage your play. These tools are designed to be simple and effective.

Deposit limits — set daily, weekly or monthly maximums to control how much you add to your account.
Loss and wagering limits — cap how much you can lose or wager over a chosen period.
Session limits — limit how long you can play in a single sitting.
Reality checks and session reminders — receive periodic alerts showing time spent and net results.
Temporary time‑outs (cooling‑off) — short breaks from 24 hours up to several weeks when you need time away.
Self‑exclusion — longer blocks that close or suspend your account for months or longer.
Account controls — view transaction history, set game or stake restrictions, and remove stored payment methods if you prefer.

To use these tools, open your account settings and choose the Responsible Gambling or Account Limits section. Changes that reduce limits usually apply immediately. If you want to increase a limit, there may be a short waiting period to ensure you have time to consider the decision.

Session Reminders and Reality Checks

Frequent short breaks and clear information about how long you’ve been playing help keep gambling in balance. Oxibet Casino’s reminders show time played and how much you’ve won or lost in the session.

Choose how often you want reminders to appear — for example every 30, 60 or 90 minutes.
Use reminders to pause, review your finances, or set a new limit before continuing.
If you notice the reminder isn’t helping, combine it with a short time‑out to break the pattern.

Self‑Exclusion and Cooling‑Off

If you feel you need a longer break, self‑exclusion and cooling‑off options are effective and respectful ways to step away.

Cooling‑off — short breaks you can choose yourself, typically starting from 24 hours up to several weeks. These are useful when you want a brief reset.
Self‑exclusion — longer exclusions that prevent access to your account for a set period (for example six months or longer). During self‑exclusion your account is suspended and you cannot log in or place bets.
How to start — request a cooling‑off period or self‑exclusion through your account settings or by contacting Oxibet Casino support. You will be asked to confirm your choice and identity to protect your account and privacy.
After exclusion — once a self‑exclusion period ends you will typically need to contact support to reopen your account. This process is intentional so you have time to evaluate your readiness to return.

How to Recognise When Gambling Is Becoming a Problem

Noticing changes early makes it easier to take action. The following signs can indicate gambling is becoming harmful:

Spending more time or money than you planned
Chasing losses or placing larger bets to try to recover
Using money meant for bills or essentials to gamble
Hiding gambling activity or lying about it
Feeling anxious, restless or irritable when not gambling
Neglecting work, study, family or social activities
Borrowing money or selling possessions to gamble

If several of these apply to you or someone you care about, consider using limits, taking a cooling‑off break, or seeking outside support.

Getting Help and Support

Asking for help is a strong and practical step. Below are immediate and ongoing options to consider.

Contact Oxibet Casino support — our team can apply limits, start a cooling‑off period, or place a self‑exclusion on your account at your request. Support is available in English and may also be available in additional languages.
Talk to someone you trust — sharing your experience with a friend or family member can reduce isolation and help you plan next steps.
Professional support — consider speaking to a counsellor, doctor or addiction specialist who can offer tailored strategies and emotional support.
Peer groups — mutual support groups provide lived experience and practical coping strategies.
Financial help — speak with a non‑judgemental financial adviser to manage debts, protect essential funds, and plan a safe budget.
Immediate safety — if you or someone else is at risk of harm, contact emergency services or local crisis support right away.

Safer Gambling Tips

Simple habits reduce risk and help gambling stay entertainment rather than a problem.

Decide a spending limit before you play and stick to it.
Only gamble with money you can afford to lose — never with rent, bills or savings you need.
Set deposit, loss and session limits and use them consistently.
Avoid gambling when upset, stressed, tired or under the influence of alcohol or drugs.
Take regular breaks and use reality checks to monitor time and spend.
Keep a record of wins and losses to see the real picture over time.
If you feel compelled to chase losses, stop and use a cooling‑off period or seek support.
Consider blocking software or asking your bank to block gambling transactions if you need stronger measures.

Differences from Canada‑specific Standards

Oxibet Casino offers a wide range of responsible gambling tools, but it is important to know how those tools may differ from provincial programs in Canada.

Oxibet Casino’s self‑exclusion and account controls are managed internally and provide a reliable way to step away, but they do not automatically connect to province‑wide exclusion registries.
If you want a coordinated exclusion across provincially regulated operators, you should contact your provincial gambling authority or local support services for information about shared self‑exclusion schemes.
Oxibet Casino encourages players in Canada to use both our on‑site tools and any local resources that may be available in your province for a fuller safety net.

If you are ever unsure about your gambling, please take a moment to use one of the tools on your account or contact our support team. Small actions — setting a limit, taking a time‑out, or talking to someone — can help you stay in control.